The removal of the paper counterpart of UK driving licences in June 2015 made the task of validating customer licences more difficult. Dealers need to be sure that when they loan a vehicle to a customer that the driver is eligible to drive and meets the insurance criteria.
Key benefits:
We have incorporated MyLicence checks into our software, free of charge whenever Allianz insurance is used
MyLicence allows direct real-time checking of UK driving licences with the DVLA and can be used to check up to 5 licences per loan
Thus enabling dealerships to confirm that customers are carrying valid UK driving licences & that they meet the Allianz acceptance criteria, giving you peace of mind
Experian Vehicle Lookup
We use an Experian vehicle lookup, when adding vehicles to the diary. This enables our system to automatically advise users of the exact vehicle make and model.
Key benefits:
Quick and easy to add vehicles to diary
More accurate vehicle information
Minimises the chances of the wrong vehicle being added
Xtime (RTC)
Real Time Communications (RTC)
Dayinsure also integrates with Xtime’s RTC application. Dayinsure Connect can feed up-to-date courtesy vehicle availability back to RTC.
Key benefits:
This allows contact centre staff to reserve courtesy vehicles for customers without switching systems and eliminating the need for double-keying
Dealership staff have a ready-populated web-based diary managing their courtesy vehicle bookings and with customer data being fed from RTC, there is less information for them to input
This speeds up the booking process and improving the customer’s experience